1. Introduction
Welcome to Gameway Group Inc. We specialize in providing loyalty mechanisms to mobile gaming companies. This Privacy Policy describes how we collect, use, protect, and share information in the course of offering our services.
Controller
- Name: Gameway Group Inc.
- Data Protection Officer: dataprotection@gamewaygroup.com
- Contact Email: contact@gamewaygroup.com
2. Information Collection
- Business Information: We collect information about your business, including company name, address, contact details, and financial information.
- Personal Information of Business Representatives: We collect personal information from individuals representing the business, such as names, positions, contact details, and identification documents.
- Customer Data: We process customer data on behalf of your business, which includes user metrics to enhance your games' performance and any rewards users might have consumed within your games
- Technical and Usage Data: Information on how our services are accessed and used by your business and your users, and technical data from devices and systems involved in these interactions.
3. Use of Information
We use the collected information to:
- Process reward transactions and manage accounts.
- Provide support and maintenance services.
- Improve service offerings and functionalities.
- Ensure compliance with regulatory and legal obligations.
- Conduct audits, fraud monitoring, and risk management.
4. Sharing of Information
Information may be shared with:
- Third-party service providers for operational support.
- Regulatory and legal authorities, as required.
- Business partners, with explicit consent.
- In case of mergers or acquisitions, relevant stakeholders.
We ensure that all third parties adhere to similar standards of data protection.
5. Data Security and Compliance
We employ advanced security measures including encryption, access control, and regular security assessments. We are committed to complying with industry standards and relevant regulations, such as GDPR, PCI-DSS, and data protection.
6. Data Retention
Data is retained as long as necessary to provide services to your business, fulfill our legal obligations, and for record-keeping purposes.
7. Rights and Responsibilities
- Your Rights: You have rights to access, correct, and request deletion of your data. You also have rights to restrict processing and data portability.
- Your Responsibilities: As a business user, you are responsible for ensuring that customer data is collected and shared with us in compliance with applicable laws.
8. International Data Transfers
Data may be transferred and processed in countries outside of your business's country, subject to strict data protection standards.
9. Policy Updates
This policy may be updated periodically. We will provide notice of significant changes through our service channels.
10. Contact and Complaints
For questions, requests regarding data, or to raise concerns, please contact us at dataprotection@gamewaygroup.com. We also outline the process for escalating and resolving complaints related to data handling.